TRAINING & CERTIFICATION

A Comprehensive, Quality Training & Certification Program

IBBS Training and Certification Programs are designed for the training of all relevant staff that may be involved in pre-empting and managing bed bug incidents, managing guest complaints, and potential litigation or reputation issues within the hotel industry.

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LEVEL 1 – Housekeepers

IBBS Level 1 Training teaches housekeeping staff to identify bed bugs early and alert supervisors, thereby preventing potential problems. This

LEVEL 2 – Front of House

IBBS Level 2 Training prepares hotel Front Office Staff to handle guest bed bug complaints efficiently and discreetly. This intermediate

LEVEL 3 – Managment

This advanced course emphasizes communication, collaboration, and coordination for systematic bed bug management. It prepares staff to handle incidents confidently